Our team

Joe Allnutt


MOst BSc Cert Ed – Osteopathy, Medical Acupuncture & Sports Therapy

Registered with the General Osteopathic Council, Institute of Osteopathy and British Medical Acupuncture Society.

Joe joined Physical Balance in 2004 having qualified as a Sports Therapist at the University of Chichester. Born and bred in Basingstoke, Joe initially combined his passion for sport and his career working both in the clinic and for several professional teams. These valuable experiences included the Australian Olympic team and closer to home with Hampshire cricket and the Basingstoke Bison ice hockey team. It was during these early years that Joe grew an interest for a more clinical approach to treatment. In 2011 he returned to university as a mature student to study a Masters in Osteopathy. Whilst at the London School of Osteopathy Joe built on his strong structural approach to therapy and as an Osteopath, he believes that ensuring the patient has an understanding of their condition and more importantly how they can help themselves is vital to his approach. He specialises in lower back pain, headaches, neck pain and all sports injuries. Supporting his Osteopathy and Sports Therapy degrees Joe has added Medical Acupuncture to his treatment techniques via the British Medical Acupuncture Society and also has a Certificate in Education, which he uses when guest lecturing at The University of Chichester as well as co-leading development events for local therapists at Physical Balance.

Outside of clinic, Joe loves nothing more than his garden where he and his wife Emma spend most of their time. They also love to explore the beautiful Hampshire countryside both on foot and bike. In the past, Joe cycled in several charity events from Hampshire to Gibraltar and Venice as well as North to South Italy. Still a keen sportsman, he continues to enjoy playing Cricket and Golf.

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Caroline Vass


BOst – Osteopathy & Medical Acupuncture  

Registered with the General Osteopathic Council, Institute of Osteopathy and British Medical Acupuncture Society.

Caroline joined Physical Balance in 2005 after graduating from the British School of Osteopathy with the Bachelor of Osteopathy degree. She returned to full time education in 2001 as a mature student following a successful 12-year career in the television industry. Her decision to change her career path came following an interest in sports massage, which led to her assisting the massage team at the Finchley Rugby Club in London. Caroline’s approach to Musculo-skeletal ailments such as shoulder pain, mechanical low back pain, sports injuries and neck pain is primarily through the traditional structural approach. Not only does she address the problem with hands on treatment, she also believes in postural education and the prescription of exercises. This allows the individuals to better understand and manage their own health and wellbeing.

She enjoys working with expectant mothers with pregnancy related conditions such as low back pain, sciatic pain and headaches arising from neck pain, and also works with cranial osteopathy, a more subtle form of manipulation, which is suitable for people of all ages. Outside normal clinic hours, Caroline continues her professional development by attending post-graduate course and seminars; these have included Medical Acupuncture, and Osteopathy in the Cranial Field.

Caroline is an avid Rugby Union follower and has previously enjoyed skiing and worldwide travel.  Her spare time is now spent closer to home, enjoying family time with her husband Graham and their two young sons.


Alex Millar


MOst – Osteopathy & Medical Acupuncture

Registered with the General Osteopathic Council and the Institute of Osteopathy.

Alex gained his Masters of Osteopathy Degree in 2015 from the British School of Osteopathy and is a trained medical acupuncturist from the British Medical Acupuncture Society. Growing up in Overton he is well known in the community. He is a keen sportsman and through his rugby discovered osteopathy when he ended up in the consulting room. He now strives to keep people active and doing what they love from the other side of the treatment table.

Using a skilled structural approach, Alex firmly believes that the pain is not always the problem and taking a wide-angled view considers the whole lifestyle of the patient rather than the isolated symptom: 'why' rather than 'what' the issue is. He is convinced that education is key to enabling people to understand their condition and equips them with the best tools for their recovery, helping them to help themselves.

After clinic hours Alex still enjoys playing rugby at Newbury RFC at National 3 level along with other sports. If he is not on the rugby field, you will probably find him with his wife Ellie and their puppy Stanley walking around Overton.

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Andrew Johnson


MOst – Osteopathy & Medical Acupuncture

Registered with the General Osteopathic Council and the Institute of Osteopathy.

Qualified with a Masters degree from the British School of Osteopathy in 2016. Prior to his Osteopathy degree he studied sport and exercise science, fitness instruction, sports massage, and medical acupuncture. Andy believes this puts him in a good place when managing people's sporting injuries.

Andy has additional expertise in specialist clinics treating people who are experiencing homelessness, suffering from HIV, expectant mothers, children and sport specific injuries.

Andy focuses his treatment on the individual and seeks to address the symptoms whilst looking at the bigger picture, not just the bit that hurts. The time and care delivered by Andy during his treatment reflects his patient centred approach.

Andy has a particular interest in runners and has worked closely with running coaches and personal trainers, helping patients overcome their related injuries and increasing their performance.

When Andy’s not working, he likes to spend his free time outdoors, dog walking, mountain biking, hiking, and finding a good country pub.


Bridget Daly

Sports Therapist MSc BSc

Registered with the Society of Sports Therapy

Bridget joins Physical Balance in 2021 with a wealth of experience within the Sports Therapy and rehabilitation world.  Having qualified as a Sport and Exercise scientist in 2005 she furthered her studies and completed an Msc in Sports Therapy in 2008.  Her career to date has seen her work both with recreational sports people and members of the public alongside elite athletes.  Having worked in a busy Chiropractic clinic in Guilford for the last 10 years she is the perfect fit within our team.  As a Sports Therapist with Chelsea FC Foundation and Watford FC Academy as well as England Touch Rugby teams, her experiences have given valuable insight into the treatment and management of a wide range of injuries.


She enjoys working with a wide scope of people from the weekend golfer to the experienced runner, getting them to the performance level they require. In addition, having gained vast experience with children she also specialises in adolescent injuries and since having children of her own she has taken a keen interest in ante/post natal care. Bridget helps expectant mothers continue exercise throughout pregnancy and also safely return them back into exercise post partum through a mixture of mobility and ante/post natal Pilates exercises.


Bridget has a whole body approach and likes to treat you as a person rather than a specific injured limb. Therefore, she provides posture and running analysis alongside flexibility and strength assessments. She also provides a hands on approach using treatments such as taping, massage and mobilisations and compliments this with exercise programmes which if you are performing a certain sport will be tailored towards that sport. She also believes in preventative treatment to stop you becoming injured rather than waiting for an injury to happen.


Outside of work although over the years Bridget was a keen horse rider, skier and netball player she is now a frequent parkrun goer and even completed the London marathon in 2017. You will normally find her spending time with her young family (including Bailey the dog) outdoors in the woods or parks. She also enjoys spending time in her craft shed or baking up a treat in the kitchen.

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Robyn Sharpe

Sports & Remedial Massage Therapist

BTEC LSSM - Sports & Remedial Massage Therapy & Pilates Teacher

Robyn is a BTEC Level 5 Clinical Sport and Remedial Massage Therapist. a YMCA Level 3 Mat Pilates Instructor and a qualified CoreAlign instructor.

In 2016, she worked full time for Southampton Football Club as a soft tissue therapist for the Men’s First Team. Working in the Premier League gave her a unique insight into elite sports and athletes, learning first-hand how to deal with different injuries, and adapting treatments to suit. During her time at Southampton FC, she was introduced to the world of Pilates which was and still is used for rehabilitation of the players, along with general maintenance and functional movement, to make sure they stay ‘match-fit’. Her passion in life is to get people moving again, either through massage or Pilates. She likes to offer a hands-on solution to rehabilitation, injury prevention, and functional movement.

She loves strength and conditioning training. She climbed Mount Kilimanjaro, completed the National Three Peak Challenge, taken part in the London to Brighton bike ride, and competed in numerous running events. She is always on the lookout for the next challenge that will test the ability of her mind and body.


Hannah King

Sports & Remedial Massage Therapist

LSSM(Dip) MISRM – Sports & Remedial Massage Therapy

Qualifications include; Level 5 BTEC Professional Diploma in Soft Tissue Therapy. Member of The Institute of Sports & Remedial Massage (ISRM). Kinesio taping.

After working in a variety of office roles, Hannah sought the help of a Sports and Remedial Massage Therapist to help with neck and shoulder pain. This teamed with an increasing yoga practice taught her about what it means to be well and the time came for a career rethink. After completing the London School of Sports Massage’s Introductory weekend course, she knew this was an avenue to pursue. She completed her Soft Tissue Therapy qualification in LSSM’s Southampton centre and has worked within the Health and Wellbeing realm ever since managing a yoga studio & therapy rooms in Farnham and working with a variety of other therapists and clinics. She has worked at events such as Bournemouth Rugby 7s and Basingstoke, Fleet, Swindon & Farnborough Half Marathons and has worked for two seasons with Badshot Lea FC helping to keep everyone match ready. For Hannah, massage is something for everyone and can provide physical relief from pain and discomfort but can also provide some time just to check in with how you are doing.     

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Catherine Fletcher-Liddell


BSc (Hons) MChS  - Podiatry & Chiropody


The CF Foot Clinic has been associated with Physical Balance for over 16 years and offers podiatric treatment for all manner of foot problems, from general chiropody to specialist biomechanics and gait analysis. Graduating in 2003 from the School of Podiatry at Huddersfield University, Catherine has worked in the commercial sector and within the NHS in Basingstoke and Portsmouth alongside setting up in private practice at the CF Foot Clinic (formally Overton Foot Clinic). The interest in podiatry originally stemmed from a general interest in lower limb biomechanics after many years training and competing (and getting injured) as an athlete including time with the Basingstoke and Mid-Hants athletics team.


She specialises in the treatment of… calf, ankle, heel and foot pain, Biomechanics, Plantar Fasciitis, Shin Splints and Achilles tendon problems. She also covers all areas of foot Heath including, Athlete’s foot, Ingrown nail surgery, Hard skin removal, Fungal and thick nail reduction, cracked heels and trimming nails.


Sarah Fincken

Foot Health Practitioner

Dip FH MCFHP MAFHP – Foot Health Care

Sarah qualified as a Foot Health Practitioner in 2014 after a long career in the NHS. She had been working in the local NHS hospital for over 12 years when she decided to give something back to the community. She realised that foot care was inaccessible for people with limited mobility or a support network, so she decided to bring the foot care to them. Passionate about helping people Sarah retrained and started with home and care home visits.

Sarah is a genuinely caring person, which can be seen by her service to the NHS

and her desire to bring care to those who are unable to get it for themselves. She prides herself on her professional approach mixed with her friendly and kind

manner which is evident when meeting her. This passion and professionalism mean her clients are given high-quality foot care every visit.

Sarah is a keen baker and has made herself a favourite among the clinical team with her baked goods. She is also a keen cricket fan and a Hampshire registered official. During the summer if Sarah isn’t officiating on the cricket pitch, you’ll find her pencil in hand scoring for the local teams, something she’s done for the last 10 years.

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Charlotte Matiba

Hearing Aid Audiologist

Charlotte is a Hearing Aid Audiologist who graduated from the University of Manchester in 2013 with a BSc in Neuroscience.  She continued her studies at De Montfort University, and obtained her Foundation Degree in Hearing Aid Audiology in 2017.


Charlotte has spent her professional career to date as a skilled audiologist based in Cambridgeshire, completing hearing tests, fitting hearing aids and treating patients with their hearing difficulties because of wax build up.


She is presently making the move to Hampshire and excited to join the team at Physical Balance where she will be focusing initially on ear wax removal, helping patients who prior to treatment may be experiencing symptoms such as decreased hearing, buzzing or soreness in their ears or just a feeling blocked and uncomfortable.


This extensive training has given Charlotte a passion for raising awareness on hearing health. She has given talks to health professionals and members of the public at events such as Healthwatch East Sussex 2019, where she discussed how hearing loss contributes to isolation, and took part in the Loneliness and Isolation talk in St Leonards later that year.  She also supports the National Deaf Children's society in the UK.


Charlotte regularly conducts hearing assessments and earwax removals; and having taken part in the IDA institute training for audiologists, she has adopted a person-centred approach when carrying out these assessments.


Charlotte understands that Earwax impaction can sometimes be uncomfortable for a patient. She has a very gentle approach when removing ear wax and through her considerable experience understands the best method to use.


Stephanie Oliver

Massage Therapist

BTEC National Diploma Level 3 – Beauty Therapy Sciences

Following her graduation from Basingstoke College of Technology in 2009, Stephanie started her career working for Celebrity X Cruises, followed by four years at Four Seasons Hotels & Resorts. Here she gained expertise at some of the world’s most prestigious spas and learned the highest treatment standards in the industry.


In 2014, Steph steered her career towards teaching the skills and knowledge she’d gathered over her career. In her role as a Qualified Educator, she travelled across the UK, Asia and Europe training therapists housed in the world’s most luxurious resorts to the highest standards in face and body therapy.


Following this, Steph transitioned into the medical skincare industry where she trained doctors and nurses in advanced facial therapy. Having worked with some of the industry’s top brands to co-create their signature treatments, including iS Clinical, La Sultane de Saba, Codage and Russie Blanche. Steph’s devotion and passion led her to focus on treating clients with specialist face and body treatments. Recognising that everyone has unique needs, every treatment has a one-to-one approach with a specific focus in mind. This is important, as this time is for you.


Steph takes a holistic approach as a therapist with firm beliefs and knowledge in combing science with traditional methods. She is looking forward to welcoming new clients.

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Carolyn Sykes

Acupuncturist - LICAC

Carolyn is an Acupuncturist and Meditation Coach with a special interest in treating menopause.


Carolyn studied Acupuncture at degree level at the College of Integrated Chinese Medicine (CICM) 2012 -2015. The integrated approach includes traditional Chinese Medicine and Five Element Constitutional Acupuncture which has a strong emphasis on emotional factors contributing to disease. She offers a range of treatments which focus on helping you achieve a sense of inner calm, and increased life-force energy.


Carolyn has been on a path of wellbeing and evolution which began more than 20 years ago. A lifelong student, she has been mentored by Chinese energy master Jason Chan, the late Barefoot Doctor (Stephen Russell) and Ishaya monk Sandy Newbigging to name just a few of her teachers.


When Carolyn is not treating, studying, teaching or writing, she is enjoying spending as much quality time as possible with her beautiful young son.

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Elaine Gillard

Practice & Marketing Manager

Elaine joined the team at Physical Balance in August 2021, after 18 years in the travel industry as Marketing Director for a cruise line.

With a keen eye for detail and experience across marketing channels, Elaine also brings a passion for exceptional customer service and is excited to join the team at Physical Balance.

When she’s not working, you’ll find Elaine walking her Jack Russell Bella; or planning her next travel adventure.


Dr Dong

Acupuncturist – FTCMP

Dr Dong started to work as a TCM (traditional Chinese medicine) doctor in hospital after taking a five-year full-time course in a medical university in China and has over 20 years’ experience.


He had been a director of Traditional Chinese Medicine Department in hospital until 2004.


Since then, he decided to make the UK his home and has worked as an acupuncturist, TCM consultant and chief consultant.

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Penni Cooper


Penni has known the Physical Balance team from the age of sixteen when she worked on reception as a Saturday girl. Since leaving full time education Penni pursued a career in Retail Management, where whilst working at Holland and Barrett as a Store Manager she gained invaluable experience and an understanding of the importance of working as a team and providing excellent customer service.  


Having re-joined the Physical Balance business three years ago she was recognised for offering excellent patient care and bringing a relaxed and welcoming feel to the clinic.


In her role as receptionist she’s become a valued and trusted member of team and it was therefore a natural move for Penni when asked, to join the current team at Physical Balance in Basingstoke. She is delighted to be reunited with the clinic skeleton and can often be found singing with him, much to the amusement of the rest of the team.


When not working Penni enjoys walking her Pug, Sebastian and is always planning her next adventure.

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Annick Dallison


Annick has been working with Physical Balance since early 2019. Coming from a background in the independent education sector, Annick has gained years of experience in customer service and administration.

When not working Annick enjoys being in the great outdoors walking her dog or with her nose in a book.

Sarah Bradley


Sarah joined Physical Balance in 2019 after a long career in the retail sector as a visual merchandising area manager.

Working for M&S for many years, she gained a wealth of customer service knowledge and loves working as part of the team at Physical Balance.

When not working, Sarah loves spending time with her family and friends, walking with her cheeky spaniels Sparrow and Cody and has a passion for gardening.

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