Covid Policy

Heightened cleaning regimes
  • Treatment rooms will be cleaned after every patient encounter, all hard surfaces will be wiped and floors moped

  • Waiting room is currently closed.

  • Patients will be provided with hand cleaning facilities, either sanitizers or soap

  • Toilets and other multi use areas are regularly cleaned.

  • Our clinic is deep cleaned twice weekly.

  • Card machine are cleaned after each use, and contactless or BACS payments are encouraged.

Increased protection measures
  • All patients and visitors will be triaged before entering the building.

  • All surfaces are wipeable and are cleaned after every patient

  • All touchable/spreadable items are in cases and displays

  • Reception screens are in place.

  • BACS and card payments are encouraged.

  • PPE is provided for all staff including receptionists and practitioners.

  • Gloves and masks are provided and worn by practitioners 

  • Our admin team wear masks in the clinic

  • All patients must wear masks unless medically exempt.

  • Distancing measures remain in place.

  • Patients are asked to attend alone unless a carer/chaperone/guardian is required.

Staff training
  • All staff have been advised the best use of PPE

  • Correct hand washing has been shown

  • All staff have read the risk assessment, the patient journey and the clinic policy.

  • All staff made aware of current guidelines and advice

  • Remote/ telehealth consultations are available on request.

  • All patients will get a call within 24 hours of their appointment from their practitioner or a member of staff.

  • All visitor will be triaged

  • When this is not possible a triage will be carried out before anybody enters the building