Covid Policy
Heightened cleaning regimes
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Treatment rooms will be cleaned after every patient encounter, all hard surfaces will be wiped and floors moped
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Waiting room is currently closed.
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Patients will be provided with hand cleaning facilities, either sanitizers or soap
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Toilets and other multi use areas are regularly cleaned.
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Our clinic is deep cleaned twice weekly.
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Card machine are cleaned after each use, and contactless or BACS payments are encouraged.
Increased protection measures
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All patients and visitors will be triaged before entering the building.
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All surfaces are wipeable and are cleaned after every patient
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All touchable/spreadable items are in cases and displays
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Reception screens are in place.
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BACS and card payments are encouraged.
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PPE is provided for all staff including receptionists and practitioners.
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Gloves and masks are provided and worn by practitioners
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Our admin team wear masks in the clinic
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All patients must wear masks unless medically exempt.
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Distancing measures remain in place.
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Patients are asked to attend alone unless a carer/chaperone/guardian is required.
Staff training
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All staff have been advised the best use of PPE
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Correct hand washing has been shown
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All staff have read the risk assessment, the patient journey and the clinic policy.
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All staff made aware of current guidelines and advice
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Remote/ telehealth consultations are available on request.
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All patients will get a call within 24 hours of their appointment from their practitioner or a member of staff.
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All visitor will be triaged
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When this is not possible a triage will be carried out before anybody enters the building