Frequently asked questions

Mat Pilates, a floor-based exercise method, focused on building core strength, flexibility, and overall body awareness. Developed by Joseph Pilates it is accessible and adaptable, relying on body weight resistance and small props like TheraBand. The emphasis is on core muscles, enhancing posture and balance through a series of seamless floor exercises. It is adaptable and suitable for individuals of various fitness levels. The exercises, ranging from classics like "The Hundred" to variations of planks and stretches, offer a comprehensive approach to physical well-being.

Yoga is a practice that connects the body, breath, and mind. It uses physical postures, breathing exercises, and meditation to improve overall health. Yoga was developed as a spiritual practice thousands of years ago.

If you are pregnant and considering attending our Pilates or Yoga classes, we strongly recommend contacting The Studio before booking so we can guide you towards the safest and most appropriate option for you. We do not currently offer dedicated pregnancy mat classes, and modifications during pregnancy require careful consideration based on your previous experience, stage of pregnancy and individual needs. I am already an existing mat client - can I continue during pregnancy? In many cases, clients who were regularly attending mat classes before pregnancy may be able to continue training during pregnancy with appropriate modifications. However, before continuing with group classes, we require all pregnant clients to complete a 1:1 session with one of our pregnancy-trained instructors. This allows us to: • Discuss your current stage of pregnancy • Review any symptoms or considerations • Go through appropriate exercise modifications • Ensure you can safely participate within a group environment Please note that certain exercises and positions may need to be adjusted or avoided as pregnancy progresses. I am new to mat classes and pregnant - can I join classes? At this time, we do not recommend group mat classes for clients who are new to us and currently pregnant. If you are pregnant and would like to begin mat classes, we recommend starting with ongoing 1:1 sessions with a pregnancy-trained instructor. This allows us to provide personalised guidance, appropriate modifications and a safe introduction to the equipment and exercises throughout your pregnancy journey.

To ensure your instructor can guide you safely it is advisable to wear comfortable, moveable ideally figure-hugging clothing. This helps your instructor to see the alignment of the joints and makes correction easy for your greatest benefit.

Joseph Pilates famously said: “In 10 sessions you will feel the difference, in 20 you will see the difference, and in 30 you'll have a whole new body.” In an ideal world 3 sessions a week will show quickest results. If this is not an option for you 2 sessions a week is advisable. This can be a split between one reformer class a week and one mat class a week or two reformer classes. Chat to your instructor to find the best fit for your schedule and your budget to achieve quickest results.

Please arrive 10 minutes before your class starts and check in with reception. Make your way up to your class 5 minutes before it is due to start.

Please use your online Momence portal or App should you need to cancel a class at any time. ​To retain your credit for future use, at least 24 hours' notice is required to cancel a Private 1:1 Session. Failure to do so or unattendance will be recognised as a late cancellation, and your credit will be forfeited.   To retain your credit for future use, at least 24 hours' notice is required to cancel a Group class. Failure to do so or unattendance will be recognised as a late cancellation, and your credit will be forfeited. ​ We understand that sometimes unforeseen circumstances mean you are unable to cancel your class within the required timeframe. We will refund one credit per calendar month for said circumstances, and this is at the discretion of The Studio Team.   Group classes require a minimum of 2 participants to run.  If there are less than 2 participants booked on a class with less than 12 hours until the start time, the class may be cancelled.  Please note, if classes are cancelled your credit will be refunded to your account.   If you are on the waitlist and a space becomes available, you will receive a text message offering you the opportunity to confirm your space.  It will be held for you for 30 minutes. Should you not confirm within 30 minutes, the next person on the waitlist will automatically be offered the spot and so on down the waitlist. Should no one on the waitlist confirm by text, the spot will then be made available to book via the app.

The Studio at Physical Balance is on the first floor and only accessible via a flight of stairs.