Our Services

What is Osteopathy?

Osteopathy is a system of diagnosis and treatment based strongly on manual therapy focusing on the muscles and joints. It takes a whole-person approach to treatment, paying attention to not only the painful area but the areas influencing factors of pain. Physical aspects of movement, strength and flexibility are assessed next to posture, pain sensitivity, lifestyle patterns and hobbies incorporating the psychology of pain alongside any other possible contributing factors. Check out ‘Our services’ for more information https://www.physicalbalance.com/osteopathy

What is the difference between Osteopathy, Chiropractic and Physiotherapy?

This is a question we are asked often, and a quick answer is “not a lot”. There are many factors that cross over and a few that differ. Osteopaths, Chiropractors and Physiotherapists have governed and protected titles meaning without a degree in the particular profession you cannot use the title. They all use approaches aimed at helping people who are in pain. Check out our Blog for more information. https://www.physicalbalance.com/post/osteopathy-chiropractic-or-physiotherapy-what-s-the-difference

What is sports massage?

Massage is a treatment that has evolved from the instinctive and reflex reaction to rub something that hurts. As a result, there are many forms, schools of thought and qualifications that can be described as massage. The focus of a massage therapist is to restore function of soft tissues, including muscles, skin, ligaments and fascia. This is achieved by applying direct pressure in differing directions influencing blood flow, nerves and the muscle fibres. Check out ‘Our services’ for more information https://www.physicalbalance.com/sports-remedial-massage

What is the difference between Sports & Remedial Massage and other massage types?

Take a look at ‘our services’ section https://www.physicalbalance.com/sports-remedial-massage or our blog post on the benefits of massage https://www.physicalbalance.com/post/the-benefits-of-massage

What is Medical Acupuncture?

Acupuncture historically evolved in China adhering to concepts such as Yin/Yang (a model still widely used today). The British Medical Acupuncture Society along with worldwide partners, subsequently adapted these methods to complement modern medicine using knowledge of anatomy, physiology, pathology, and the principles of evidence-based medicine. Check out ‘Our services’ for more information https://www.physicalbalance.com/medical-acupuncture

Can I give blood after having medical Acupuncture?

You are able to give blood following treatment provided you inform the Blood Service with your practitioner’s name and GOsc registration number. Please let our team know if you are planning on giving blood and we will send you a certificate.

What is Cranial Osteopathy?

Cranial Osteopathy is a gentle and subtle treatment, which seeks to encourage the release of stresses and tensions throughout the body. It is often associated with the treatment of babies and small children but is suitable for people of all ages.

What if my usual practitioner is not available?

In the event that your usual practitioner is not available rest assured that with five experienced Osteopaths as part of our team we can pretty much guarantee that someone can see you at a time that works for you. Our team at Physical Balance have many years of experience of working together and have access to your notes for reference.

How long does it take to train as an Osteopath?

Undergraduate training for an Osteopath is usually 4 years of full-time education, however, some people choose to study along-side their current job, which will add an additional year to their training.

A podiatrist studies for 3 years at undergraduate level with Foot Health Care practitioners studying for an NVQ level 4, usually along-side their current job, for an average of 2 years.

Massage Therapists can do a variety of courses usually lasting 1 year.

All our therapist’s complete continual professional development (CPD) training every year to maintain current and up to date knowledge.

Is Osteopathy Safe?

Yes, if provided by a professional.

Osteopath is a protected title in the UK. This means that it is against the law for anyone to call themselves an osteopath unless they have undertaken the necessary training and registered with the General Osteopathic Council (GOsC), who regulate the profession.

Osteopaths are trained to degree level, taking a minimum of 4-years, to attain either a Batchelor of Science (BSc) or Master of Science (MSc). This intensive training equips osteopaths with an in-depth knowledge of anatomy, physiology, psychology, and pathology combined with robust clinical examination techniques. To maintain their GOsC registration an osteopath must comply with strict regulatory requirements and high standards of professional practice as well as maintain a portfolio of their continuing professional development. As Allied Health Professionals, Osteopaths are recognised by the NHS and maintain the highest quality of service.

What is manipulation?

Joint manipulation is a technique aimed at improving joint mobility and associated with an audible "pop" or "clicking" noise. It includes moving a "stiff" joint with a quick movement. Manipulation is found to be very helpful with low back and neck pain and is found to be perfectly safe.

What is the popping noise?

Joints in the body are lubricated by something called synovial fluid. When the space between the two bones or joint surfaces is increased this causes gasses present within this fluid to form a bubble. This bubble then pops making a small sound sometimes. The scientific name for this is tribonucleation.

What is the difference between Podiatry and Foot Health Care?

Both Podiatrists and Foot health practitioners (FHPs) are trained fully to deal with all general foot complaints. Both are trained in the anatomy of the foot and physiology of the body, and can assess, diagnose and treat many conditions.

For more complex conditions and advanced treatments such as some verruca treatments, nail surgery and custom insoles for foot and ankle complaints, you would need to see a podiatrist.

Corns, nails, hard skin, athletes’ foot and various foot pains can be treated by our FHP or Podiatrist Both our practitioners are fully trained in the assessment and care of the diabetic foot and associated problems.

At Physical Balance our Podiatrist and FHP have an excellent working relationship and you can be referred to the relevant practitioner required for your specific needs.

Booking appointments and the Clinic

How to find us?

Put RG24 8NG into your sat nav and it should bring you straight to our front door. Failing that, take the Swing Swang lane exit from the Wade Road roundabout, after roughly 500ft turn right onto Armstrong Road and then first left into Roentgen Road. 100 ft on your left you will see Loddon Business Centre. We are Unit F.

Have you got car parking?

We have 9 dedicated parking spaces directly outside the clinic.

Do I need a referral from my GP?

Other than in the case of private insurance you do not need a referral to see us. We can however work closely with your GP if an onward referral is needed.

How much will it cost?

We have our price list here: https://www.physicalbalance.com/our-fees

Can I use my medical insurance?

Yes. We are recognised by all major insurance companies.

It is advisable that you speak to them before you book treatment to check your policy will cover you and obtain an authorisation number. We can usually invoice them directly and also recommend that you check your policy to see if there is an excess that you have to pay as well as checking if they require a referral from your GP.

Can I still see you in Overton?

Unfortunately, the previous owner of ‘Physical Balance ltd’ placed the company into liquidation during the first Covid-19 lockdown. When setting the new company up we had a tough decision to make, sadly we are only based in Basingstoke now.

My pain

What is the most common thing you treat?

Lower back pain followed by neck or neck and shoulder pain - but patients come to us get help with a whole spectrum of ailments.

Can you treat ankles, elbows, hands etc?

We take a whole-body approach to treatment and have particularly good success rates treating these areas.

How can I best avoid reoccurring injuries?

There are never any guarantees when trying to avoid injuring yourself, as we all have very demanding lives. However, we will work with you to create a self-management plan with the prescription of exercises and postural advice, to ensure your body can deal with these demands as effectively as possible.

Would a maintenance programme benefit me?

Due to hectic lifestyles and increased physical activity many patients have discovered that a regular treatment or a ‘maintenance plan’ works well at keeping their symptoms at bay. Your practitioner can work with you on an individual basis and formulate a maintenance plan which is specific to you if this is something you are interested in. HOWEVER many people attend our clinic following a one-off injury which is successfully treated with no further incidence of pain.

Why do we sometimes suddenly develop pain symptoms?

Often there is a specific incident that leads to your injury, although there are occasions when you cannot pinpoint what has happened. During your appointment, your practitioner will work with you to try and establish if your pain has occurred due to something repetitive in your lifestyle, for example, a poorly set up workstation, inappropriate running shoes, or a compromised lifting posture.

What is the difference between a corn and a verruca?

Although these two foot conditions can sometimes look similar, they are in fact very different. A correct diagnosis is key in getting the right treatment.

Corns are a build-up of keratin (skin cells) as a response to excessive pressure or friction. These will be found on the bony prominences on the feet or the weight bearing areas. They can also be found between the toes and the tips of the toes. These can be quite easily removed by a qualified professional, but they will come back if the pressure/friction causing them is not addressed. This will often be footwear related.

A verruca is a superficial skin virus. It is from the family of human papilloma virus (HPV). They are completely benign and can occur anywhere on the foot. They are basically a wart on the foot. They can be picked up from walking barefoot in communal areas. They can be very tricky to treat sometimes due to their location. A qualified professional can discuss treatment options with you.

What to expect from treatment

How long will each session last?

Osteopathic and Footcare appointments last 30 minutes, whilst Sports Massage appointments are 45 minutes.

Will I get treatment on my first visit?

Yes, you should expect to receive treatment in your first session.

There are some rare occasions whereby our practitioners may suggest that treatment is not advisable such as if your case is particularly complex and or a GP’s input is required or if there is a specific medical reason for which treatment is not advisable.

Will you give me exercises to do?

It is not essential. However, most conditions will benefit from some ‘homework’. Your therapist will guide you through any helpful exercises or give you advice as to how to the best results following your treatment.

How many sessions will I need?

On average patients between 1 and 3 sessions. Your therapist will communicate with you throughout the course of treatment and if your condition is more complex or requires further investigation, we will happily refer you.

Can I bring a chaperone?

During the Covid-19 restrictions we are trying to keep the number of people entering the clinic to a minimum to protect our patients, practitioners, and staff. However, it is important to us that you feel comfortable during your appointment, so if you would like to bring a chaperone, please give us a call to complete our screening so we can accommodate this request for you.

Does Treatment hurt?

Treatment does not have to hurt for it to be beneficial.

In certain circumstances the treatment may cause some discomfort depending on the complaint, but this is usually short lived, and the benefits should far outweigh this.

Do I need to get undressed?

We can provide you with a modesty gown, should you need to get partly undressed for ease of access to a certain part of your body, e.g lower back.

Earwax Removal

How can I tell if my ears need cleaning?

There are various signs that your ears could be impacted with wax. The first sign will be a feeling of fullness, ringing and buzzing in your ears that coincides with the fullness, muffled hearing or decreased hearing, a dull ache in the ears

Who will carry out my procedure?

A qualified audiologist. They are trained in all types of medical earwax removal methods.

Will using home remedies such as olive oil help completely treat the ear?

They only help when the wax is a small amount however a substantial amount of wax will need to be removed professionally.

Which oil is recommended to lubricate the ears prior to the appointment?

The best oil to use would be earol. You can find it at your local pharmacy.

Which ear wax removal is best?

Microsuction is the best method of earwax removal however in certain instances irrigation will be used. The audiologist would be able to assess which method is best.

Does earwax removal hurt?

No it does not hurt. However, in cases where there is excessive hair in the ear canal and if the wax is not softened it might be slightly uncomfortable. The audiologist might tell you to go back home and soften the wax further.

What happens if there is no wax?

If the patient is convinced that they are experiencing the symptoms mentioned above the audiologist will refer them to their GP.

Is ear wax removal a safe procedure?

With any medical procedure there is an element of risk however with microsuction the suction tube never touches the eardrum and it’s a dry method therefore no mess during the procedure. Irrigation is safer than the traditional syringing as the irrigation machine is always used at the lowest pressure.

Sports Therapy

Do I need to be sporty in order to see a Sports Therapist?

No not at all. They treat a variety of musculoskeletal complaints including chronic conditions such as osteoarthritis, tendinopathies and postural problems. As long as you have joints or muscles to treat they will see you.

What is the difference between a Physiotherapist and Sports Therapist?

Physiotherapists treat other aspects of health care such as cardiac and respiratory conditions which Sports therapists do not. Sports therapists are trained to treat any muscle, bone or joint injury but may use Physiotherapy techniques.